AKN Performance

    Privacy Policy

    Last updated: 10/7/2026

    1. Who we are

    • Trading name: AKN Performance
    • Location: Blackburn, Lancashire
    • Address: Unit 2, Chadwick Street, Blackburn, BB2 4AA
    • Telephone and WhatsApp: 07426 908409
    • [INSERT LEGAL BUSINESS NAME]
    • [INSERT BUSINESS STATUS]
    • [INSERT PRIVACY CONTACT EMAIL OR POSTAL CONTACT]

    2. Information collected

    We may collect: Name, Phone number, Email if voluntarily supplied in a form later, Vehicle registration, Vehicle make and model, Engine and gearbox information, Requested service, Messages, Photographs and videos, Booking information, Payment and transaction records, Service and aftercare records, Social-media messages, Website technical information, and Cookie preferences.

    3. How information is collected

    Information is collected via: Website forms, Phone calls, WhatsApp, Instagram, TikTok, Quotations, Bookings, Payments, Complaints, and Website usage and cookies.

    4. Purposes

    We use your information for: Responding to enquiries, Checking vehicle compatibility, Creating quotations, Managing appointments, Providing tuning services, Taking payments, Providing aftercare, Handling complaints, Keeping legal and accounting records, Preventing misuse, Improving the website, and Marketing only where lawful.

    5. Lawful bases

    We process your data based on: Contract, Steps before a contract, Legal obligation, Legitimate interests, and Consent where relevant.

    6. Sharing

    Potential recipients may include: Website and hosting providers, FormSubmit once connected, Messaging providers, Payment processors, Accountants, Professional advisers, Insurers, Technical tuning/file providers where needed, IT and security providers, and Authorities where legally required. Personal information is not sold.

    7. International transfers

    Certain hosting, social-media, messaging or form providers may process information outside the UK. Appropriate safeguards will be used where required.

    8. Retention

    Records are retained only as long as necessary for: Enquiries, Contracts, Aftercare, Complaints, Tax and accounting, Insurance, and Legal claims.

    9. Security

    Reasonable technical and organisational measures are used, though no internet transmission method is completely secure.

    10. Rights

    Applicable UK data-protection rights include: Access, Correction, Erasure, Restriction, Objection, Portability where applicable, Withdrawal of consent, and Complaint to the Information Commissioner’s Office.

    11. Cookies

    Essential site functions and your cookie choice can be stored. Google Analytics and Google Ads measurement are managed through Google Tag Manager. Analytics and advertising storage are denied by default; you can accept, reject or adjust them using Cookie settings in the footer. The Google Maps satellite view connects to Google only after you select Load satellite map. The vehicle gains calculator uses an external provider when it loads.

    12. Third-party websites

    We are not responsible for the privacy practices of Instagram, TikTok, WhatsApp or other external websites.

    13. Children

    Our services are not intentionally directed at children. Information should not knowingly be submitted by children without appropriate involvement from a parent or guardian.

    14. Updates

    The policy may be updated, with the latest revision date appearing at the top.

    15. Contact and complaints

    • AKN Performance
    • Blackburn
    • 07426 908409
    • [INSERT PRIVACY CONTACT EMAIL OR POSTAL CONTACT]

    You have the right to complain to the UK Information Commissioner’s Office.

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